From an employer's perspective, Dr. Turner took the time to explore the position requirements, the company, and the timing of the engagement. He then took the additional step in creating a questionnaire for an HR Director search that explored potential candidates abilities and how they matched up with the job specifications, so that we got a qualified professional and one that fit our culture. Chris James
CFO
Moll Industries

Conflict Management

Conflict Management is a one-day workshop that will show you how to defuse conflicts before they create absenteeism, work slowdowns, low morale, high turnover and poor work quality. Through a series of realistic scenarios and stimulating workbook activities, participants first learn to identify management practices and styles that provoke conflict, and then learn those styles that encourage teamwork.

After completion of this workshop, participants should expect to be able to employ the seven basic steps of rational problem solving in conflict resolution, use leadership techniques that prevent power plays, and negotiate disagreements on a "win-win" basis.