Aftermarket Business Leader
SE Ohio
CRT1258
We have begun a search for Aftermarket Business Leader for one of our OEM clients whose HQ is in Southeastern Ohio. The description below is from Our Client. Carefully review their description and if you are interested in becoming a candidate, send me a copy of your resume as a word.doc (Not a pdf) and when I have your resume, we will set up a time for a conversation at which time I will tell you “who” my client is.
Are you looking for a high-impact, hands-on leadership role that requires a blend of operational excellence, data-driven decision-making, and cross-functional collaboration? Our Client is hiring for a driven and strategic Manager – Aftermarket Parts & Warranty to lead their growing aftermarket business. You’ll be responsible for managing dealer parts sales, customer service operations, inventory planning, and warranty programs.
WHAT YOU’LL DO
Develop and Execute aftermarket parts sales strategies with defined revenue and margin targets
Lead and mentor a team spanning inside sales, customer service, and warranty operations
Optimize inventory performance by setting and adjusting min/max stock levels
Drive pricing and margin improvements through market analysis
Own the warranty lifecycle—from policy development to claim adjudication and reporting
Analyze dealer performance and implement strategies to boost sales and support
Track and improve key KPIs including:
Parts fill rate
On-time delivery
Warranty resolution time
Customer satisfaction
Partner with supply chain, engineering, and quality teams to resolve issues and support continuous improvement
Deliver data-driven insights for leadership and strategic planning
WHAT WE’RE LOOKING FOR
5+ years of experience in aftermarket parts, sales, or service—preferably in a manufacturing environment
Demonstrated leadership and team management success
Strong business acumen with experience owning revenue goals or P&L
Proficiency in ERP and CRM systems (NetSuite, Salesforce, etc.)
Excellent communication, analytical, and cross-functional collaboration skills
WHY JOIN OUR CLIENT’S TEAM
You’ll have the opportunity to shape and grow a critical function in a dynamic organization, backed by a passionate team and strong leadership. If you thrive in fast-paced environments and are excited about driving operational success, we’d love to meet you.
COMPENSATION
Base Salary (DOE) $ 125-150K+
Relocation Assistance
Exceptional Benefits